E-Medicus and Tandem Health bring AI medical assistant and TARDOC billing support to Swiss practices

E-Medicus integrates Tandem Health: AI medical assistant and TARDOC billing support for Swiss practices

The digital transformation of healthcare in Switzerland is accelerating. One of the biggest changes ahead is the introduction of the new TARDOC tariff structure in January 2026, which is already creating uncertainty for many practices around billing and administration.

To help clinicians prepare, E-Medicus AG, Switzerland’s leading provider of fully cloud-based practice software, is now integrating Tandem’s AI medical assistant directly into its platform. This means that Swiss practices will soon have AI-powered support for both clinical documentation and billing under TARDOC.

👉 Read the German press release here

Smarter documentation with AI

At the core of the integration is our ambient AI scribe technology. During the consultation, it listens in the background and generates a structured, medically relevant note. Once the clinician has reviewed and approved it, the note is automatically transferred into the right fields in E-Medicus, such as anamnesis, diagnosis, or service documentation.

Unlike generic speech recognition, our technology is trained specifically for healthcare and works reliably with multiple languages and Swiss dialects, including Swiss German. This ensures high accuracy in the reality of Swiss practice.

For clinicians, this means:

• Less time spent typing during visits
• More consistent and structured records
• Fewer risks of documentation errors
• Simpler documentation throughout the entire consultation

AI support for the new TARDOC tariff

Alongside documentation, we are co-developing an AI billing assistant together with E-Medicus. The tool analyzes the consultation content and automatically suggests the correct billing codes under the new TARDOC tariff system.

The clinician always makes the final decision, but the AI significantly reduces the time and complexity of coding. As Switzerland prepares for TARDOC in 2026, this gives practices confidence that they can bill both correctly and efficiently.

Dr. med. Yves Nordmann, co-founder of E-Medicus AG, explains:

“The combination of automated documentation and AI-assisted billing saves valuable time, helps avoid errors, and makes our software even more intuitive. We see this as a real game-changer in the context of the TARDOC rollout, which starts on January 1, 2026, and is already causing uncertainty among many providers.”

Why this matters for Swiss practices

Administrative burden is one of the biggest challenges facing clinicians today. Studies show that clinicians spend up to half of their time on documentation and billing rather than direct patient care.

By embedding our AI medical assistant into the E-Medicus platform, Swiss practices will be able to:

• Prepare for TARDOC billing with confidence
• Free up more time for patient care
• Reduce administrative errors and stress
• Work efficiently across languages and dialects

As Dr. Carol Wildhagen, Director DACH at Tandem Health, puts it:

“Especially with the introduction of TARDOC, it is crucial that practices have modern, supportive tools available. Our AI assistant not only simplifies documentation, but also supports the entire consultation and billing process in Switzerland’s multilingual reality.”

A smooth rollout for E-Medicus users without extra steps

The integration will be rolled out in the coming weeks and months. Importantly, it requires no extra effort from practices. The process is seamless, with no media breaks, no additional systems, and no complicated setup.

This step also strengthens the broader E-Medicus ecosystem for digital process optimization and improved patient care, which already includes:

• Structured digital anamneses and a patient portal (with Eterno Health)
• Telemedicine and communication features (with docdok.health)
• Cloud-based scheduling, documentation, and billing modules

With Tandem Health integrated, the ecosystem now adds AI-native support for both documentation and TARDOC billing.

About E-Medicus AG

E-Medicus is Switzerland’s first fully cloud-based practice software, supporting clinicians across all specialties with modules for scheduling, documentation, billing, telemedicine, and patient communication. The software is continuously developed and flexibly adapts to the needs of both individual and group practices.

About Tandem Health

Tandem Health is a European healthtech company developing a comprehensive AI medical assistant for every clinician. Our vision is to support the entire clinical workflow through an AI-native operating system that reduces administrative burden, improves quality of care, and helps healthcare professionals refocus on their patients. Tandem is already used by more than 1,000 healthcare organizations in Scandinavia, Finland, the UK, Germany, France, and Spain.

Key takeaway

With the introduction of TARDOC in 2026, Swiss practices face a significant administrative shift. By combining E-Medicus’ cloud platform with our AI medical assistant, clinicians gain a practical way to manage both clinical documentation and billing reliably, and across languages and dialects.

For clinicians in Switzerland, this integration is more than a software update. It is a step toward a smarter, AI-supported future of healthcare.