At a glance

• Organization size: 200+ licensed psychologists across five countries
• Documentation output: 10,000+ clinical notes generated with Tandem
• Time saved: 1–2 hours per clinician per day
• Post-pilot retention: 92% continued daily use
• Satisfaction: 80% gave Tandem a 10/10 NPS rating

Addressing time lost to therapy notes

Psychologists at Mindler were spending up to two hours every day documenting sessions. This reduced their ability to rest, increased cognitive load, and risked burnout. Mindler needed to support clinicians with a tool that would reduce admin without disrupting therapy.

AI support that fits seamlessly into digital care

Mindler integrated Tandem directly into its platform. Psychologists activate Tandem at the start of a session, and the tool generates a draft note in real time. After a quick review, the note is transferred into the system, letting clinicians stay present and finish their day on time.

“I expected AI to save time, but I didn’t realize how much it would improve the quality of my sessions. Being able to focus fully on my patients, without worrying about notes, has made my work feel more meaningful and less stressful.”

— Louise Lind, Psychologist at Mindler

Proven results: time saved and quality improved

• 1–2 hours saved per psychologist per day
• 10,000+ notes generated since rollout
• 92% of psychologists continued using Tandem daily after the pilot
• 80% rated Tandem a perfect 10/10 on NPS
• Clinicians reported lower cognitive load and reduced physical strain

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Scaling across countries and clinicians

Tandem quickly proved its value. After the pilot, adoption spread across Mindler’s network of 200+ psychologists working in multiple countries. The combination of speed, trust, and clinical relevance made Tandem a natural part of daily work.

A partnership built on responsibility and vision

“We are always looking for meaningful innovations that benefit both our patients and psychologists. Integrating Tandem’s AI-powered documentation support is part of our broader strategy to combine clinical expertise with smart technology – to continuously improve quality, reduce friction in daily work, and enable our teams to deliver care at scale.”

– Erica Larson, CEO at Mindler

“As a clinical psychologist, I know how much time and energy is spent on note-taking. Our AI medical scribe eases cognitive load for psychologists, gives more time for patient care, and helps them finish their workday on time.”

– Ludwig Honk, Clinical Psychologist & Medical Operations, Tandem Health

“AI should make clinicians’ lives easier, not add extra steps. Our partnership with Mindler brings truly seamless documentation support to psychologists, reducing admin burden so they can focus on what they do best – helping patients.”

– Lukas Saari, CEO at Tandem Health

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