Product release: Tandem Secretary

Doctors often rely on secretaries for referrals, letters, scheduling, and follow ups. After moving to AI notes in Tandem, delegation was not always one click away. That meant switching tools and losing context. Admin already takes a large share of the day, with studies showing nearly two hours of documentation for every hour with patients.

To bring that handover back into the workflow, we released Tandem Secretary.

Connect doctors and secretaries inside Tandem

Tandem Secretary gives doctors and secretaries a shared workspace that makes delegation part of the Tandem flow. Documentation and task handover live in one place, with clear ownership and status.

Here's how it works

‍

1. Open a note or document created in Tandem and choose "Send to secretary"

‍

2. Add a short comment or instruction

‍

3. The secretary logs in and sees the request in a shared inbox

4. The secretary completes the task, adds a brief update, and marks it done

‍

That's it: one-click delegation and smooth handovers in Tandem.

And because everything stays linked to the source note, nothing gets lost.

Keep notes, tasks, and updates together

Email threads and generic EHR task lists scatter information. Tandem Secretary keeps the note, the task, and the update together. Notes, attachments, and updates stay linked to the encounter, which reduces errors and keeps the team in sync.

Start with your team

Try the new Tandem Secretary and bring your whole care team into one smooth workflow.

‍