Tandem brings AI-powered documentation to Germany with Eterno

Eterno, a fast-growing health tech company with clinics in Berlin, Frankfurt, and Hamburg, is partnering with Tandem to give clinicians more time with patients and less stress from documentation.

As one of Europe’s fastest-growing AI medical scribes, Tandem is expanding into a new market – and partnering with one of Germany’s most impressive healthcare innovators to do it. Eterno, a company reinventing how clinicians deliver care across more than 15 specialties, has chosen Tandem to power clinical documentation across its fully digital, design-forward medical spaces.

Tandem’s entry into Germany was also featured in Handelsblatt—one of the country's leading business newspapers—highlighting how our AI medical scribe is shaping the future of documentation in German healthcare.

At Eterno, doctors work independently while being supported by a powerful service network that removes administrative burdens and enables better patient care. With modern tech, a strong service layer, and a holistic approach to care, Eterno reduces administrative burden and supports better outcomes in healthcare.

"We see Tandem as part of a broader shift in how outpatient care is delivered in Germany. It brings smart AI solutions into practices, which is exactly what Eterno is about."

— Maximilian Waldmann, CEO, Eterno

The rollout has started with GPs, gastroenterologists, cardiologists and other professionals across Eterno’s customer base. Tandem’s AI medical scribe is now fully integrated into Eterno Cloud and available to all clinicians using the platform.

Tandem listens in during consultations—whether in person, over video, or by phone—and automatically turns the conversation into structured, high-quality patient notes. Clinicians simply log in, start their consultation, and Tandem handles the rest.

The result is 1-2 hours saved each day, better focus during visits, less stress after, and time to breathe between appointments.

"Our goal is to make it easy for doctors to focus on what matters – caring for patients. Tandem helps us do that by removing the heavy burden of documentation. "

— Bettina Goerner, Chief Data & AI Officer, Eterno

This partnership reflects a shared commitment to redesigning everyday care. Not just with better tech, but with real impact for clinicians and patients.

"Germany is ready for smarter tools that truly support clinicians. Eterno is leading that change, and we're excited to help make their vision a reality with less admin, better workflows, and more time for what matters.”

— Dr. Carol Wildhagen, Country Director DACH, Tandem Health

The launch in Germany marks a major milestone in Tandem’s European expansion. With thousands of clinicians already using Tandem in UK, France, Spain, and in the Nordics, the move into Germany signals strong momentum across the continent. The demand for smarter, clinician-first tools is growing.

"Eterno's vision for healthcare is exactly what we need more of: modern, accessible, and human-centered. By taking documentation off clinicians’ shoulders, Tandem helps Eterno deliver on that vision with more time for patients and less stress for staff."

— Lukas Saari, CEO, Tandem Health

Together with Eterno, we’re making it easier for clinicians in Germany to spend less time on admin and more time with patients.