How Familjeläkarna Saves an Hour a Day with Self-Writing Medical Notes

With Tandem’s AI medical scribe, Familjeläkarna's clinicians spend less time on documentation and more time with patients—boosting efficiency, reducing stress, and increasing patient capacity.

1 hour
saved on admin every day.
15 %
more patients seen.
$5000
Improved patient experience.

1 hour saved daily

We know firsthand the challenges clinicians face, and everything we do is geared towards making their work easier.

+15% patient capacity

In healthcare, precision is everything. Our commitment to high accuracy, particularly with medical terminology, is uncompromising.

Improved patient experience

We strive to reduce time spent on documentation while maintaining the highest quality standards.

The challenge

Dr. Katie Baker

Director, UK & Ireland

Medical Doctor

Dr. Artin Entezarjou

Medical Operations

Medical Doctor, PhD AI/Telemedicine

Clin. Psych. Ludwig Honk

Medical Operations

Psychologist

Dr. Roy Pekny

Medical Operations

Medical Doctor

Dr. Jorge Pérez Hermilla

Country Manager, Spain

Medical Doctor

Physio. Emil Bring

Head of Marketing

Physiotherapist

The Challenge

Familjeläkarna operates [Number] clinics across Sweden, staffed by 750+ doctors, nurses, psychologists and other healthcare professionals. Despite their comprehensive services, they struggled with:

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  • Heavy administrative burden: Reliance on Medical Secretaries for journaling and documentation was time-consuming and costly.

  • Limited patient capacity: Doctors were only able to see a limited number of patients each day due to administrative tasks.

  • High stress levels: The extensive paperwork contributed to increased stress and burnout among clinicians.

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Author Name

Co-Founder and CEO of Company

The Solution

In response to these challenges, Familjeläkarna implemented Tandem’s AI medical assistant. Here’s how it made a difference:

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  • Automated medical notes: Tandem’s AI automatically transcribes and organizes patient notes in real-time, eliminating the need for external Medical Secretaries.

  • Verbalized examinations: Clinicians began verbalizing their examinations, with Tandem’s microphone capturing and transcribing all necessary details. This not only saved time but also enhanced patient awareness during examinations.

  • Cross-professional integration: Tandem was adopted across various professions within Familjeläkarna, including doctors, nurses, and psychologists, ensuring a unified approach to healthcare digitization.

"With Tandem, the journals write themselves ...

... and are ready for review immediately, allowing us to dedicate more time to each patient meeting. We have also been able to reduce the administrative workload, freeing up time so that we can now see more patients."

Camilla Bergman

Specialistläkare i allmänmedicin | Familjeläkarna

The Result

The adoption of Tandem delivered impressive results for Familjeläkarna:

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  • Operational efficiency: Tandem’s AI eliminated the need for Medical Secretaries, freeing up resources and saving clinicians approximately [X] hours per week through automated journaling and transcription.

  • Boosted patient capacity & reduced clinician stress: By reducing administrative workload, Tandem’s AI allows doctors to see 1-2 more patients daily while lowering stress and improving job satisfaction.

  • Better patient experience: With more time for patient care and transparent verbalized examinations, clinicians provide a more personalized experience that enhances patient understanding and satisfaction.

"With Tandem, the journals write themselves and are ready for review immediately, allowing us to dedicate more time to each patient meeting."

Camilla Bergman

Medical Doctor, General Practitioner at Familjeläkarna

Trusted by clinicians across Europe

Tandem is used across various specialties and multiple languages, with offices in Sweden, the United Kingdom, France, and Spain.

founders & key advisors

Lukas Saari

CEO & Co-Founder

Led McKinsey's Nordic practice for digitization & AI within healthcare and worked at Spotify with machine learning.

Oliver Åstrand

CTO & Co-Founder

AI researcher at GoogleX & Uber and developed AI products at startups Depict & Mavenoid.

Oscar Boldt-Christmas

CCO & Co-Founder

Led McKinsey's European healthcare practice as a Senior Partner with 20 years of healthcare experience.

Björn Zoega

Medical Advisor

Former hospital director of Karolinska University Hospital and currently vice director of King Faisal Specialist Hospital.

Pär-Jörgen Pärson

Board Member

Partner at Northzone who has led investments in Spotify, iZettle, Avito, Pricerunner and Spring Health.

Markus Lingman

Medical Advisor

Part of Region Halland's board of directors and leads the region's initiatives for AI in healthcare, appointed "AI Swede of the Year".

"I’ve seen how admin eats into patient time.
I joined Tandem to help give that time back."

Artin Entezarjou

Specialist GP Doctor & PhD AI/Telemedicine

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