With Tandem’s AI medical scribe, Familjeläkarna's clinicians spend less time on documentation and more time with patients—boosting efficiency, reducing stress, and increasing patient capacity.
We know firsthand the challenges clinicians face, and everything we do is geared towards making their work easier.
In healthcare, precision is everything. Our commitment to high accuracy, particularly with medical terminology, is uncompromising.
We strive to reduce time spent on documentation while maintaining the highest quality standards.
Director, UK & Ireland
Medical Doctor
Medical Operations
Medical Doctor, PhD AI/Telemedicine
Medical Operations
Psychologist
Medical Operations
Medical Doctor
Country Manager, Spain
Medical Doctor
Head of Marketing
Physiotherapist
Familjeläkarna operates [Number] clinics across Sweden, staffed by 750+ doctors, nurses, psychologists and other healthcare professionals. Despite their comprehensive services, they struggled with:
Heavy administrative burden: Reliance on Medical Secretaries for journaling and documentation was time-consuming and costly.
Limited patient capacity: Doctors were only able to see a limited number of patients each day due to administrative tasks.
High stress levels: The extensive paperwork contributed to increased stress and burnout among clinicians.
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In response to these challenges, Familjeläkarna implemented Tandem’s AI medical assistant. Here’s how it made a difference:
Automated medical notes: Tandem’s AI automatically transcribes and organizes patient notes in real-time, eliminating the need for external Medical Secretaries.
Verbalized examinations: Clinicians began verbalizing their examinations, with Tandem’s microphone capturing and transcribing all necessary details. This not only saved time but also enhanced patient awareness during examinations.
Cross-professional integration: Tandem was adopted across various professions within Familjeläkarna, including doctors, nurses, and psychologists, ensuring a unified approach to healthcare digitization.
... and are ready for review immediately, allowing us to dedicate more time to each patient meeting. We have also been able to reduce the administrative workload, freeing up time so that we can now see more patients."
Operational efficiency: Tandem’s AI eliminated the need for Medical Secretaries, freeing up resources and saving clinicians approximately [X] hours per week through automated journaling and transcription.
Boosted patient capacity & reduced clinician stress: By reducing administrative workload, Tandem’s AI allows doctors to see 1-2 more patients daily while lowering stress and improving job satisfaction.
Better patient experience: With more time for patient care and transparent verbalized examinations, clinicians provide a more personalized experience that enhances patient understanding and satisfaction.
Camilla Bergman
Medical Doctor, General Practitioner at Familjeläkarna
Tandem is used across various specialties and multiple languages, with offices in Sweden, the United Kingdom, France, and Spain.
CEO & Co-Founder
Led McKinsey's Nordic practice for digitization & AI within healthcare and worked at Spotify with machine learning.
CTO & Co-Founder
AI researcher at GoogleX & Uber and developed AI products at startups Depict & Mavenoid.
CCO & Co-Founder
Led McKinsey's European healthcare practice as a Senior Partner with 20 years of healthcare experience.
Medical Advisor
Former hospital director of Karolinska University Hospital and currently vice director of King Faisal Specialist Hospital.
Board Member
Partner at Northzone who has led investments in Spotify, iZettle, Avito, Pricerunner and Spring Health.
Medical Advisor
Part of Region Halland's board of directors and leads the region's initiatives for AI in healthcare, appointed "AI Swede of the Year".
Artin Entezarjou
Specialist GP Doctor & PhD AI/Telemedicine
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